Director of Housing and Care

Viewpoint Housing Association (VHA) is a registered non-profit making organisation providing a range of general needs housing, supported housing and care services for older people in Edinburgh, the Lothians and Fife. With an annual turnover over £18m, we own 1340 properties across the areas with two care homes in Edinburgh.

Established in 1947, our primary objective is to improve the quality of life and well-being of our tenants and care home residents through promoting independence, enabling choice and offering peace of mind in a safe, secure and supported environment. VHA’s continued strong financial performance provides the platform on which we will invest in homes that are fit for the future and energy efficient whilst remaining affordable.  

Our customers are at the heart of what we do and we are committed to delivering service excellence, driving continuous improvement and being innovative and creative. 

We are a Registered Charity (SC005619) and a Registered Social Landlord and are regulated by the Scottish Housing Regulator and Care Inspectorate.  

In this role as Director you will be an aspiring strategic leader with the gravitas to influence and make strong and informed business decisions. You will have excellent communication skills, and experience in delivering change and working collaboratively with senior leaders. 

The Director of Housing & Care will report directly to the Chief Executive and be a member of the Executive Team contributing towards the strategic direction, effective governance and leadership of VHA to ensure that as an organisation, we accomplish our vision, mission and aims. 

As Director you will provide leadership and guidance to the Housing, Care and Housing Support Teams, ensuring delivery of the strategic objectives which contribute to the success of the overall business performance. 

You are accountable for VHA’s comprehensive housing management service, developing innovative housing support and care services and implementing partnership initiatives to improve and sustain the health, wellbeing and independence of our current and future customers. 

As a leader within the organisation, you will be expected to live Viewpoint’s workplace behaviours and values. You will embody these values and embed them in your strategic decision-making, acting as a role model for staff and stakeholders, showing energetic, determined, flexible and positive leadership that will support our organisational aims and outcomes.  

For a complete list of this role’s responsibility’s. please download the candidate brochure.  

We are looking for a proven leader with at least five years’ experience and strategic responsibility at senior management or Executive level. You should have extensive experience of engaging with customers and leading sizeable operational teams. You will also have a strong track record of driving customer service performance through application of effective service governance, planning, delivery and quality assurance.  

You will be a strategic thinker, with the ability to deliver a vision of the future organisation and have a commitment to continuous improvement and excellence. We are looking for a dynamic and flexible person with the ability to plan and prioritise a diverse workload to meet challenging deadlines.  

This role will be based in Viewpoint’s head office in Edinburgh. 

At Viewpoint, we value and celebrate everyone’s differences, ensuring that inclusion is central to everything we do. We understand that a diverse team, where everyone feels they can be their authentic self, leads to greater happiness and effectiveness in the workplace. This diversity fosters creative and innovative ideas, benefiting our residents and enhancing the quality of our services. We work together to embrace our differences and celebrate our unique contributions, creating an environment where everyone can perform at their best. 

Our goal is to have a workforce that reflects the diverse communities we serve. We are committed to attracting, recruiting, developing, and inspiring people in a friendly, safe, and fair environment where everyone can thrive. We seek individuals who share our values and believe that our differences make us stronger. We celebrate each person’s uniqueness, experience and are dedicated to making a positive impact on our residents and communities.